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Frequently Asked Questions

From clogged drains and sewer cleaning, to odors and water temperature, if you have a question about plumbing, you may find the answer here. If not, please send us an email to or call us on 0777 229 6239.

Why has the pressure on my boiler gone down?

You could have a leak on the system somewhere or there is something wrong with your boiler.

Why does my radiator get hot when the heating is switched off?

This could be a diverter valve not working a will need to be replaced.

Why is my toilet constantly running water into the toilet?

This could be a couple of faults 1 the filler valve is not shutting off this will need to be replaced 2 the flush mechanism seal has perished and needs replacing.

Why is there no water coming from my garden tap?

This could be the check valve inside is not working and will need a new tap.

Why is my tap dripping?

This could be due to a washer on the tap or a faulty ceramic tap valve.

Why is my shower not getting hot or is to hot and cannot be turned down or up?

This could be a faulty thermostat in your shower causing no mixer of hot and cold water.

When should I service my boiler?

A boiler should be serviced every year.

Why is my radiator cold?

This may be because the radiator needs bleeding or you may have a faulty TRV radiator valve.

24/7 Emergency Plumbers London – Call 0777 229 6239